SKU: 25961766694

User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and PlayAMAZON BEST BOOKS OF 2019 PICK FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting. EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should

AMAZON BEST BOOKS OF 2019 PICK

FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK

User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting.
--EDWARD TENNER, The New York Times Book Review

In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women's rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been--and continues to be--remade according to the principles of the once-obscure discipline of user-experience design.

In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change--an underappreciated but essential history that's pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time--and you'll never interact with technology the same way again.

Binding Type: Hardcover
Publisher: MCD
Published: 11/19/2019
ISBN: 9780374279752
Pages: 416
Weight: 1.10lbs
Size: 8.40h x 5.60w x 1.30d

Review Citations: Publishers Weekly 09/23/2019
Kirkus Reviews 10/01/2019
Library Journal 11/01/2019 pg. 103
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SKU: 25961766694

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Dr. T
Grantham, US
★★★★★ 5
Yalom's Group Therapy "Bible" continues to be the gold standard in group work.
I have used Yalom's Group Therapy book since my doctoral training in the early 90's. His work is timeless and it is clear he is an individual who understands the heart and the soul of our work. I created and facilitate a 18 - 20 week Relationship Academy which is part didactic and part experiential. It is amazing to see the group dynamics play out as expected based on Yalom's work. I will often read from this text in the morning, so that my mind is prepared for the day. It often changes my perspective and opens my eyes to considering different interpretations of behavior and it encourages me to silence myself and allow the "process" to work. How very rewarding this is! I don't see how serious group work can be done without Yalom's influence. Thank you so much for the updated text. Barbara Tobias, PhD, MSN, RN, Clinical Psychologist and CEO of New Perspectives Psychotherapy and Consulting, Camp Springs MD.
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Reviewed in the United States on July 23, 2012
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theonetrueyalom
Houston, US
★★★★★ 4
Needs to be updated
Format: Hardcover
Excellent book, but now that it is 2019, it needs to be updated to reflect the current health care system. This book details average inpatient hospitalization stays as 10-90 days. The current average length of stay at an inpatient hospital is 3-15 days. So a lot of the information about how to run groups was not as applicable now - in the book, it assumed patients would be together in groups for weeks, but the reality is that sometimes patients are only together for a day or two.
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Reviewed in the United States on May 31, 2019
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Erin
Charlottesville, US
★★★★★ 5
Good
Format: Hardcover
Good quality used item. Good to read about Yalom's work in IP Psych.
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Reviewed in the United States on August 25, 2025
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Nikki Katz
Bozeman, US
★★★★★ 5
Yalom Still Rules
Yalom is as relevant today as ever. Writing with art for science, Yalom offers insights and wisdom for clinical group practice that have changed the way I approach my whole life. If you have the luck to read this as an assigned text, you may be relieved by his novelistic approach and his integration of existential philosophy. If you are looking for the deep dive, he’s your guy.
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Reviewed in the United States on March 29, 2021
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Holley Noel
Chelsea, US
★★★★★ 5
Great buy!
We utilized this text during my Group Psychology course in my masters program. I felt it was very informative and is referred to highly by several of my colleagues. I had sold the text back to my campus book store a few years ago, but have decided I will benefit from having a copy available to me over my development as a professional. The information within this text, specifically the theories described by Yalom, are also incorporated into the state licensure exam, so it is a good reference to have when studying for this exam as well.
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Reviewed in the United States on October 8, 2012

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